Senior Solutions Architect (Presales Data Center)
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**Hybrid opportunity for candidates geographically located in Plymouth, MN or surrounding areas**
ePlus is looking for an exceptional Senior Solutions Architect (Presales Data Center) whose DNA is dominated by a true curious mindset, and technical depth. If you have practical and strategic experience implementing Data Center strategies and truly know how to inspire a diverse team, while partnering well and being a key member of a larger team, then you are who are looking for.
As a Senior Solutions Architect (Presales Data Center), you will serve as the focused technical lead and sales engineer for ePlus targeted product and service solutions, supporting the ePlus regional sales team to drive revenue creation and capture within the customer account portfolio. You will have the opportunity to work with our master architects, engineers, and consultants, to understand our clients' needs and craft sustainable IT roadmaps to get them there.
YOUR IMPACTThe essential functions of this position include:
- Provide technical expertise/credibility to account team on designated focus area
- Build strong cross-organizational relationships and effectively influencing across ePlus and customer teams
- Develop solution architecture and detailed line-item configurations/bills of material (BOMs)
- Develop proposal and/or presentation of recommended solutions
- Staying current with Data Center, Cloud and AI technologies and making recommendations for use based on business value
- Leverage the breadth of the ePlus portfolio of Data Center, Cloud and AI products and services
- Assist with technical scoping/review for Statements of Work (SOWs) for assigned accounts
- Function as liaison to end-user customer technical staff regarding solution and implementation specifics
- Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
- Function as technical liaison and ePlus ambassador with field OEM sales and technical teams
- Conduct customer presentations on ePlus value proposition and technical solution sets for assigned accounts and focus areas
- Assist sales account managers with overall account planning, as it relates to technical aspects of hardware, software, and services opportunity development
- Assist sales account managers with project management for complex presales engagements
- Complete technical sections for RFP/RFI/RFQ responses for assigned accounts
- Assist account teams with collecting customer business and technical requirements and determining ePlus recommended solution(s)
- Assist sales and services management in identifying candidate solution areas for ePlus development or investment
- Complete training, per development plan, and maintain certifications in accordance with focus area
- Assist Services Director with helping improve procedures and functions
- Ensure appropriate coverage for in-process opportunities while out of office for training, vacation, PTO, etc.
- Participate in regular team meetings
- Complete administrative tasks (expenses, time reporting) in a timely fashion
- Build strong cross-organizational relationships and effectively influencing across ePlus and customer teams.
- Work closely with the other architect teams within ePlus to ensure that security is properly embedded in their domains.
- Escalate issues to other team members and subject matter experts, as necessary.
Why ePlus?
At ePlus, we empower businesses with cutting-edge technology solutions that drive real impact. Here's what sets us apart:
- Industry Leadership - We are a trusted technology partner with deep expertise in cloud, security, data center, AI, and digital infrastructure solutions.
- Cutting-Edge Solutions - We have developed and provide a robust portfolio of IT solutions and services backed by strategic partnerships with top technology providers.
- Longevity and Market Resilience - We are one of only 11% of Nasdaq listed companies to be in business for more than 30 years. We have demonstrated strong financial health and profitability over the decades, with consistent revenue growth and robust financial performance.
- Career Growth - We offer access to continuous learning and internal mobility opportunities.
- Supportive Culture - We're proud to say that we are all part of one collaborative team that values innovation, integrity, diversity and long-term client success.
Ready to take your career to the next level? Apply today and become a key player in driving business success with ePlus!
QUALIFICATIONS- Knowledge of Enterprise approaches to Data Protection/Data Management (including SaaS and Cloud)
- Experience working with a variety of Data Center technologies - including but not limited to the following areas:
- Variety of storage platforms - NetApp, Pure, Dell
- Variety of compute platforms - Cisco, HPE, Dell
- Hands-on experience with converged/hyperconverged platforms - FlexPod, FlashStack, Nutanix
- Hands-on experience with virtualization technologies - VMWare, AHV, Hyper-V, Citrix
- Microsoft technologies - Windows Operating systems, Active Directory, Exchange, O365
- Cloud/AI technologies; O365, Azure, AWS, NVIDIA
- Solid understanding of Data Protection and Business Continuity options and methodologies
- Experience in integrating multiple vendor products.
- 5+ years of experience in designing or implementing complex systems/storage solutions
- 3+ years of experience in providing pre-sales engineering support
- Excellent customer service skills on phone and in person
- Skilled to liaise with and influence multiple stakeholders in a matrix environment.
- Professional demeanor and good communication skills
- Ability to think and come up with solutions quickly, and accurately
- Excellent written communications skills
- Strong attention-to-detail
- Ability to function as an individual contributor and mentor/leader detached from the corporate environment.
- Certifications in applicable technology preferred
- Bachelor's degree or applicable work experience
The base salary range for this position at commencement of employment is expected to be between $120,000 and $170,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. ePlus Benefits highlights can be viewed here.
If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.
PHYSICAL REQUIREMENTSWhile performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.
By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.
CORPORATE VALUESRespectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGINGWe are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.
ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.
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