(US) Customer Service Representative
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Wallenius Wilhelmsen Logistics with the position of (US) Customer Service Representative which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information (US) Customer Service Representative below matches your qualifications.
Logistics Customer Support Specialist
Be part of the American Roll-on Roll-off Carrier (ARC)!
ARC is the leading U.S.-flag roll-on roll-off ocean carrier and provides ocean and global intermodal logistics solutions to the U.S. Government, U.S.-flag preference cargo shippers and commercial customers.
We are looking for individuals to provide professional customer service to both internal and external customers. The right candidate should have excellent written and verbal communication skills, a positive attitude, and the desire to help our customers with their shipping needs.
Job DescriptionIn this role you will:
- Process customer booking requests
- Ensure systems are updated with correct rating to facilitate documentation and billing
- Handle cargo coordination; track & trace cargo
- Process hazardous material documentation
- Reconcile preload and post lost lists and create reports to meet contractual obligations
- Trouble shoot and resolve customer, port and vessel cargo port issues
Your experience and background include:
- Minimum of 3 years in a customer service role
- Proficient verbal and writing communication skills in English
- Intermediate to advanced Microsoft Office skills with a focus on MS Excel
Insiders Tip: As a Logistics Coordinator team member you are equally comfortable speaking with customers as well as our internal operations team.
About ARC
ARC provides global logistics and shipping services to the U.S. Government. ARC and its affiliates own and manage the largest U.S. flag roll-on roll-off (Ro-Ro) fleet. This includes providing American-owned, managed, and crewed RoRo shipping and intermodal services committed to the requirements of the Department of Defense, other U.S. Government departments and agencies, and commercial customers.
ARC employee programs include a health coach, financial coach, free online courses and discounts on higher education online courses through our Employee Assistance Program site.
Our Culture Compass (values) guides how we work together exhibiting Courage, Imagination, Trust, Candor and Speed. Our Leadership Expectations for all employees: Anticipate & Drive Change, Collaborate as One, Lead & Grow People, Lead & Grow Yourself
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the (US) Customer Service Representative job info - Wallenius Wilhelmsen Logistics Ponte Vedra, FL above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies (US) Customer Service Representative job info - Wallenius Wilhelmsen Logistics Ponte Vedra, FL in 2025-07-09 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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