Patient Access Workleader

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Cleveland Clinic with the position of Patient Access Workleader which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Patient Access Workleader below matches your qualifications.

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world. 

Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. In our Finance division, caregivers use their knowledge and skill every day to provide exceptional experiences for patients and their families. As a Patient Access Workleader, you will function as the department lead. 

A caregiver in this position works day/evening/night/weekend, 4:30am - 1:00pm.  

A caregiver who excels in this role will:  

• Recommend and execute complex policies and procedures with the supervisor to ensure timely and accurate patient registration resolution.  

• Provide general oversight and direction for caregivers to ensure daily operational support. 

• Rotate to different locations/hospitals based on staffing needs. 

• Identify and utilize appropriate reports to contact insurance payers for resolution of accounts with registration issues with a minimal need to escalate issues internally. 

• Assist with and resolve patient inquiries or complaints.  

• Recommend and provide input to execute Patient Access programs according to changes in insurance regulations and data obtained from various departments and physicians regarding issues including registration. 

• Rotate in the on-call coverage and covers call-offs within the department. 

• Independently staff all patient access areas at any facility, including front desk, admitting office, ER registration and cashier.  

• Train caregivers and conduct performance evaluations. 

• Complete operational tasks, including staff schedules, working reports, performing compliance and denial audits, working reports, handling call offs, allocating work/resources and time and attendance entries. 

Minimum qualifications for the ideal future caregiver include:  

• High school diploma or GED.  

• Four years of experience in a customer facing role with in-person or phone contact OR previous work leader experience with demonstrated competence in personnel management. An associate's degree may substitute one year of experience and a bachelor's degree may substitute two years of experience.  

• Basic PC software application knowledge and the ability to use multiple data systems.  

• Demonstrated knowledge of medical terminology sufficient to understand physician orders or complete a course within one year.  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ 

Ability to communicate and exchange accurate information. 

Ability to perform work in a stationary position for extended periods.  

Ability to work with physical records or operate a computer or other office equipment.  

In some locations, ability to travel throughout the hospital system.  

In some locations ability to move up to 25 lbs.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Patient Access Workleader job info - Cleveland Clinic Cleveland, OH above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Patient Access Workleader job info - Cleveland Clinic Cleveland, OH in 2025-07-02 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.