Access Associate - Genesee Surgical Associates
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Job Title: Access Associate Department: Surgical Associates Location: WNY - Genesee Surgical Associate - Linden Oaks Hours Per Week: 40 Schedule: Monday - Friday, Days 8am - 4:30pm
SUMMARY: In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.
RESPONSIBILITIES:
Manages incoming calls while providing necessary information.
Greeting of patients and/or their representatives and providing direction as needed.
Scheduling and/or prescheduling patient appointments.
Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by departmental policy.
Identification of services where no payment source has been identified to be followed up by communication of financial assistance and/or payment arrangements.
Verification of insurance eligibility/coverage and obtaining necessary precertifications/authorizations when applicable.
Collecting/processing co-payments, deductibles and/or other types of payments. Provides an estimate of cost when applicable.
Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.
Communication with external customers such as but not limited to; payers, physician offices and other departments.
Accurately sets up new patient record via Care Connect.
REQUIRED QUALIFICATIONS:
None.
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.
Rochester Regional Health is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Access Associate - Genesee Surgical Associates job info - Rochester Regional Health Genesee County, MI above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Access Associate - Genesee Surgical Associates job info - Rochester Regional Health Genesee County, MI in 2025-06-28 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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