Systems Engineer (MECM)

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The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data, global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.  

The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change. 

Responsibilities: The duties and responsibilities of the Systems Engineer MECM include, but are not limited to, the following:

• Architect and design scalable solutions to support the dynamic and growing requirements of the DCIN-TS Enterprise Services (ES) environment, ensuring long-term sustainability and adaptability.
• Develop and implement industry-standard best practices for patch management, covering both routine updates and zero-day vulnerabilities. Ensure all processes are thoroughly documented for seamless operational handoff and sustainment by the operations team.
• Provide Tier 3 support to assist the operations team with the deployment of applications and application updates, ensuring deployments align with pre-defined functional and security criteria.
• Deliver Tier 2 support to troubleshoot and resolve issues related to failed patch deployments, application malfunctions, or conflicts arising during the patching process.
• Create detailed documentation and standard operating procedures (SOPs) for newly established processes, including manual steps, to facilitate knowledge transfer, soft handoffs, and effective cross-training among support personnel.
• Manage and maintain the MECM (Microsoft Endpoint Configuration Manager) infrastructure, ensuring high availability, performance, and integration with future third-party tools or enhancements.
• Monitor and track Service Level Agreements (SLAs) and Service Level Objectives (SLOs), compiling and delivering performance and compliance reports as required.
• Collaborate closely with enterprise and program security teams to ensure all security requirements and controls are implemented and maintained within established deadlines.
• Research emerging technologies and industry trends, evaluating their applicability to DCIN-TS ES operations, and present findings and recommendations that align with mission objectives and customer needs.
• Foster clear, consistent, and collaborative communication with internal teams, stakeholders, and external customers to support alignment, transparency, and shared understanding across all levels.

How to Submit an Application:

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