Guest Service Mgr Level V

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Lowes Foods with the position of Guest Service Mgr Level V which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Guest Service Mgr Level V below matches your qualifications.

Overview

It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and Pension Plan, a discount for shopping, paid time off, weekly pay, and more!

Ensure consistent and memorable guest experiences through the superior show quality and guest service by training and demonstrating the four priorities (Safety, Friendliness, Show and Efficiency), evaluating, and coaching hosts responsible for applying them. Supervise and perform all functions related to sales related assets.

Responsibilities

1. Observe, evaluate, and coach hosts to deliver friendly, superior guest service which focuses on show.

2. Maintain measurement plans and reports to evaluate host, financial and operational effectiveness.

3. Conduct training needs assessments to identify performance gaps and provide necessary coaching and feedback.

4. Deliver on-the-job training (OJT) programs and materials.

5. Drive measurement based continuous improvement of OJT.

6. Select, train and develop Guest Service Leaders.

7. Assess the Friendliness and Show aspects of each department, identifying performance gaps and other training needs. Provide feedback and partner with the store management team to deliver solutions.

8. Manage training activities (OJT, online, etc.) and assess the support needed to drive organizational effectiveness. Provide feedback and partner with the store management team to deliver solutions.

9. Manage the hiring processes including sourcing and candidate management. Work with the store management team to ensure interviewing, onboarding and training processes follow established guidelines.

10. Complete, review, and maintain all training documentation including OJT, new hire and performance documentation.

11. Works with Store Manager/Director to ensure that a schedule is written to provide the desired level of guest service within established labor guides.

12. Process guest orders, including performing functions of cashiers or guest service clerks.

13. Perform guest service desk functions as needed.

14. Ensure that an accurate daily cash count is completed.

15. Ensure bank deposits are completed daily according to policy.

16. Monitor and analyze audits according to company guidelines.

17. Monitor and enforce all Front Porch policies related to Asset Protection and Shrink Control.

18. Ensure the security of the office and store funds.

19. Maintain supplies needed for Front Porch according to budget.

Qualifications

1. Strong communication and partnering skills.

2. Knowledge and application of operations within a retail environment.

3. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

4. Knowledge and application of the principles of differentiated learning.

5. Leadership experience with direct reports.

6. Ability to read and understand information and direction.

7. Ability to work well with others.

8. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

13. Knowledge of Front Porch operations.

14. Ability to work shifts during peak times (such as 10-7) at least 3-4 days per week.

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How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Guest Service Mgr Level V job info - Lowes Foods Raleigh, NC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Guest Service Mgr Level V job info - Lowes Foods Raleigh, NC in 2025-06-24 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.