Concierge

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the The Jacquard Hotel & Rooftop with the position of Concierge which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Concierge below matches your qualifications.

City, State: Denver, Colorado Pay Range: $20-$21/hour The CONCIERGE will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
• Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner, making recommendations based on local knowledge and hotel practices.
• Processes packages, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
• Assure that collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
• Acts as a resource and knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing) and assists guests in these areas in order to provide information, ticketing, and reservations for guests.
• Effectively communicates with all other departments to coordinate and ensure that guest requests and expectations are met.
• Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell Desk, Business Center, and lobby coverage.
• Works closely with Bell Staff/Valet to ensure smooth handling of guest luggage, deliveries and special requests.
• Performs other duties as assigned by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position. DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required. Associate demonstrates a high QUALITY of work:

• Demonstrates accuracy and thoroughness.
• Monitors own work to ensure quality.
• Provides the best possible service to clients and customers.
• Works with local restaurants and businesses to provide better recommendations for incoming guest (Reservations, Partnerships, Experiences)

Associate demonstrates acceptable PRODUCTIVITY standards

• Meets or exceeds productivity standards.
• Produces adequate volume of work efficiently in a specific time

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

• Responds to requests for service and assistance.
• Demonstrates the desire and ability to provide high quality service to both internal and external customers.
• Solicits customer feedback to improve service.
• Creates reservations at local restaurants in the area.

Associate demonstrates INITIATIVE

• Asks for and offers help when needed.
• Includes appropriate people in decision-making.
• Seeks out opportunity for partnerships with local businesses.

Associate demonstrates ACCOUNTABILITY for their job performance

• Takes responsibility for own actions.
• Performs work with little or no supervision; works independently.
• Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

• Ability to read and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. • Ability to speak English fluently. • Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT: The work environment normally entails the following:

• Indoor/outdoor work environment
• May be exposed to and use of cleaning chemicals throughout the shift
• Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The physical activity normally entails the following attributes.:

• Position is expected to:
• Stand more than 2/3 of the time
• Walk less than 1/3 of the time
• Sit less than 1/3 of the time
• Lift up to 15 lbs
• Push / pull up to 10 pounds

Our company does not discriminate against its associates or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability or medical condition. Equal employment opportunity will be extended to all persons in all aspects of the employer-associate relationships, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall and termination. Every reasonable accommodation will be made for disabled associates. Resumes and applications for employment will be evaluated on the basis of qualifications to meet the requirements of the position and ability to perform the requirements of the position.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Concierge job info - The Jacquard Hotel & Rooftop Denver, CO   (Cherry Creek area) above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Concierge job info - The Jacquard Hotel & Rooftop Denver, CO   (Cherry Creek area) in 2025-05-27 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.