Customer Support Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Legacy Bank with the position of Customer Support Specialist which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Support Specialist below matches your qualifications.

Employees in Legacy's Support Center work to create a good customer service experience addressing customer needs over the phone along with assisting customers and bank staff with online banking applications, as well as supplying debit card information. This position requires extensive knowledge of our online banking platform, ACH transactions, wire transfers, the mobile app, Bill Pay, and debit card products.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review and process eBank ACH & bill pay files
• Process eBank ACH rejects/NOCs
• Process wire transfers
• Process Reg E Check Card Disputes
• Maintain Overdraft Protection Maintenance & Reports
• Maintain the eBank & mobile message board
• Maintain Bill Pay enrollments/updates
• Review eBanking enrollments and account add-on requests
• Review and originate ACH origination requests
• Review various reports and maintain accounts within those reports
• Perform maintenance on & answer questions regarding debit cards
• Assist customers with their banking needs

Job requirements:

• 6 month of cash handling experience is preferred, unless pursuing a post high school degree program
• proficient computer skills
• strong customer service skills
• effective sales and referral skills
• ability to follow procedures
• strong communication skills
• detail oriented/organized

PHYSICAL DEMANDS/WORK ENVIRONMENT

• Position will require person to be stationary for periods of time in an office working at a desk.
• Person will need to be able to move about inside an office to access files, office machinery, etc.
• The essential functions described here are representative of those that must be met by an employee to successfully perform the job. If requested, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**The Employer retains the right to change and assign other duties to this position.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Support Specialist job info - Legacy Bank Oklahoma City, OK above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Support Specialist job info - Legacy Bank Oklahoma City, OK in 2025-04-23 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.