Customer Service Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Muscogee Nation Gaming Enterprises with the position of Customer Service Representative which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative below matches your qualifications.

Department: OKM Players Club

Property: Okmulgee One Fire Casino

Location: Okmulgee, OK, US, 74447

Full-Time/Part-Time: Full Time

Summary: Work directly/indirectly with the marketing and electronic gaming to build incentive programs for player club members. Assists in analyses of direct mail, group sales, special events, and guest relations reports to identify programs and activities that support and enhance customer loyalty. Manage aspects of troubleshooting the electronic gaming machine repairs and related equipment to the common component level.

Responsibilities: 1. Generates excitement and provides personal attention to customers. 2. Walks the casino floor looking for “hot players” to enroll into Players Club. 3. Distributes promotional items such as coupons, gifts or generic player cards to customers. 4. Introduces and promotes Players Club by explaining its benefits and how to join; assists players with membership applications. 5. Sets up the new members account in Oasis and enrolls the member. 6. Prints multiple player cards and explains the use of each card. 7. Explains the operations of the card in a slot machine. 8. Informs players of locations of customer service booths, promotion areas, and how to spot employees working the floor; knows location of all facilities within casino to assist guests in finding them. 9. Informs guests of current and future promotions and how they can participate. 10. Takes guest's photo with digital camera, or scans driver's license to get guest's picture. 11. Describes bonus points, redemption of awards and award levels. 12. They will assist customers with basic electronic game maintenance (e. g. bill acceptor problems, printer problems, touch screen problems, etc. ) 13. They will maintain proper inventories of casino gaming machine supplies (paper and paper logs. ) Balances paper inventory daily for OPG audits. 14. Verifies system generated jackpot and hand pay payouts 15. Will confer with all electronic gaming technicians about each different type of machine and how the games are played and knowledgeable on the progressives. 16. Additional duties as assigned.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - Muscogee Nation Gaming Enterprises Okmulgee, OK above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - Muscogee Nation Gaming Enterprises Okmulgee, OK in 2025-04-23 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.