Call Center Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Southern Eye Center with the position of Call Center Representative which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Call Center Representative below matches your qualifications.

Appointment Scheduling / Telephone Room / Medical Office

Southern Eye Center, South Mississippi's premier ophthalmic medical and surgical practice is seeking a person with a friendly but professional telephone manner, who is well organized, to answer our telephones and schedule patient appointments and assist with all related duties. As you may be the first person from our office to have contact with new patients and referring doctors' offices, you must be able to make a great first impression.

Primary duty of this position include:

Responsible for scheduling patient appointments by telephone within the guidelines set by Southern Eye Center (SEC).

Essential Duties and Responsibilities:

• Schedule appointments on the computer within the guidelines set by Southern Eye Center.
• Take messages, and/or communicate concerns as per guidelines set by Southern Eye Center.
• Obtain accurate and complete patient demographics and information, including insurance information, spelling of patient names, addresses, date of birth, telephone numbers, and patient email addresses.
• Answer patient questions within the scope of responsibilities.
• Follow Customer Service guidelines as set forth by Southern Eye Center.

· Performs all other duties as assigned in a professional, courteous and timely manner

Education and/or Experience Required:

• High school diploma.
• Minimum ONE YEAR of experience in an appointment scheduling position, preferably in a medical practice setting is REQUIRED. Knowledge of insurance information and experience with a Practice Management Computer System/ Electronic Health Record (EHR) is preferred. Experience in an ophthalmology practice is a plus.

Southern Eye Center offers its associates:

· Competitive Salaries

· Medical Insurance

· Dental, Vision, and Cafeteria Insurances available

· Paid Time Off

· Paid Holidays Off

· Monday through Friday work schedule

· A Pleasant, Professional Work Environment

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Call center: 1 year (Required)

Work Location: In person

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Call Center Representative job info - Southern Eye Center Hattiesburg, MS above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Call Center Representative job info - Southern Eye Center Hattiesburg, MS in 2025-03-26 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.