CUSTOMER RELATIONS SPECIALIST
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the City of Portland, Maine with the position of CUSTOMER RELATIONS SPECIALIST which was opened this.
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AIRPORT CUSTOMER RELATIONS SPECIALIST Sign on Bonus of $1,500 available to an external candidate.
The Portland International Jetport is seeking a dedicated and enthstic Customer Relations Specialist to join our team! Under the guidance of the Airport Customer Experience Manager, this vital position will serve as the primary point of contact for our valued public. You will have the opportunity to engage directly with customers through various channels: in person, over the phone, and on social media platforms.
We are looking for candidates who embody self-motivation, energy, and compassion, and who possess exceptional communication skills to interact effectively with the public and stakeholders alike. An integral part of this role will include managing the airport's website and social media outlets, ensuring our customers have access to important information related to their experience. In addition to these duties, you will play a key role in enhancing customer service initiatives, such as our commendable “Above and Beyond” program, conducting passenger surveys, participating in community outreach efforts, and fulfilling other assigned responsibilities. Flexibility will be essential, as the position may require adjustments to your schedule to accommodate peak traffic times. The expected schedule is Tuesday through Saturday, from 5:30 am to 2:00 pm. Candidates must successfully pass all required background checks and maintain a valid state driver's license.
Applications accepted until March 28, 2025. Offers of employment are contingent upon the completion of a satisfactory criminal background check.
Salary & Benefits:
This is a union position, Pro-Tech (Grade 5) 37.5 hours. Starting rate is $23.92/hour.
The City of Portland prides itself on its outstanding benefits and collegial and mission-driven work environment. City benefits include:
- Free employee health insurance with the completion of wellness incentives
- Thirteen paid holidays
- Sick, vacation, and personal leave
- Life, dental, vision and income protection insurances
- Choice of retirement plans, including a pension plan
- Use of City recreation facilities
- Discount on professional development programs through USM and Thomas College
If you have questions or need assistance with the application, please contact Human Resources by email at jobs@portlandmaine.gov or at 207-874-8624.
The City of Portland believes that to do our best work, our employees need to reflect the diverse, vibrant community we serve. We are an equal opportunity/affirmative action employer and are committed to celebrating all dimensions of diversity in the workplace. Applicants are considered without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, age, veteran status, disability, or any other applicable legally protected characteristics. If you need to request a reasonable accommodation, please call 207-874-8624 or email hrinfo@portlandmaine.gov.
Type : INTERNAL & EXTERNAL
Group : PROTECH
Job Family : AVIATION
Posting Start : 03/14/2025
Posting End : 03/28/2025
Details : Job Description
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the CUSTOMER RELATIONS SPECIALIST job info - City of Portland, Maine Portland, ME above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies CUSTOMER RELATIONS SPECIALIST job info - City of Portland, Maine Portland, ME in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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